Terms of use
Rules for using Caramelitos as a neighbour, rescuer, or clinic.
Draft: this text is a working baseline and has not been through legal review yet.
Last updated: Jul 30, 2026
What the service is
Caramelitos is a coordination platform: it connects reports, rescuers, and clinics. It does not provide veterinary care and does not guarantee that a report will be answered.
Responsible use
False reports, violent content, and harassment in chats are grounds for suspension. Moderation can hide flagged reports and suspend accounts.
Clinic responsibility
The clinic is responsible for the care it provides and for the accuracy of the records it files. The platform only carries and organises that information.
Changes
These terms may change while the product is in development. Relevant changes are announced in the app and on this page.